Privacy Policy

Introduction

BHC Music (“we”, “us”, or “our”) provides music streaming services and apps (the “Services”). This Privacy Policy explains what personal information we collect, how we use it, and your rights.

1. Information We Collect

• Account Data: name, email, username, hashed password, subscription details.
• Payment Data: payment method metadata and billing (processed by third-party payment providers).
• Usage Data: tracks and songs played, playlists, likes, search and browsing history.
• Device & Technical Data: IP address, device identifiers, OS, app version, crash logs.
• Optional Profile Data: profile photo, display name, and social connections if provided.

2. How We Use Your Information

• Provide and operate the Service (streaming, downloads, playlists).
• Personalize music recommendations and playlists.
• Process subscriptions, billing, and refunds.
• Communicate service updates, offers, and security notices.
• Detect and prevent fraud, abuse, and ensure platform security.
• Perform analytics and improve product performance and reliability.

3. Sharing & Disclosure

We do not sell your personal data. We may share data with:

• Service providers: payment processors, hosting, analytics, and support vendors under contract.
• Legal requests: where required by law, to respond to subpoenas, or to protect rights and safety.
• Business transfers: in the event of a merger, acquisition or asset sale.
• With your consent: when you opt to share playlists or social features publicly.

4. Data Storage & Security

We store data on secure servers and use industry-standard encryption in transit (HTTPS/TLS). We follow best practices for access control and data minimization. However, no system is completely secure — notify us immediately if you suspect a breach.

5. Data Retention

We retain personal data as long as needed to provide Services, comply with legal obligations, or resolve disputes. Inactive accounts may have data deleted or anonymized after a retention period described in your account settings.

6. Cookies & Tracking

We use cookies and similar technologies to remember preferences, analyze usage, and personalize recommendations. You can control cookies via browser or device settings; note that disabling cookies may affect functionality.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object to certain processing. To exercise these rights, contact us (see “Contact” below). We will respond in accordance with applicable law.

8. Children

Our Services are not intended for children under the applicable minimum age (typically 13). We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly.

9. International Transfers

Data may be processed or stored in countries outside your jurisdiction. When transferring data internationally, we apply safeguards such as standard contractual clauses or other mechanisms required by law.

10. Data Breach Notification

In the event of a security incident affecting personal data, we will promptly investigate, notify affected users and regulators where required, and take remedial action.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the app or via email prior to their effective date.